Thank you for supporting Iluka Design! We take pride in our handmade jewelry, and each piece is crafted with care. Please note that we do not offer refunds on items unless there is a defect or issue with the product.

As a slow handmade business, we encourage you to carefully review sizing and product descriptions before making a purchase. To ensure the best fit, please double-check your size, as we cannot accommodate returns or exchanges for incorrect sizing.

If you receive a product with a defect, please contact us at ilukadesign@outlook.com within 7 days of receipt, and we will assist you in resolving the issue.

Thank you for understanding and supporting our handcrafted creations!